Getting the most out of SuperOffice CRM 5
The aditional products will help you to get the most out of SuperOffice CRM 5 for Windows and to easily integrate with other software packages. The modules offer you professional decision-making support, integration with Outlook or Lotus Notes, extended options regarding Travel or professional software development utilities.
SuperOffice CRM 5 Reporter - Standard reports
SuperOffice CRM 5 puts a powerful, yet easy to use, standard reporting tool in the hands of your users. The SuperOffice Reporter lets you define your own search criteria and save them away for later searches.
SuperOffice CRM 5 Reporter is a part of the standard SuperOffice CRM 5 for Windows.
SuperOffice CRM 5 Reporter Studio - Powerful customizing possibility
Enabling professional decision-making support and business intelligence based on the information held within SuperOffice CRM. A successful CRM solution is based on the fact that all employees within an organisation - independent of department or business area - all use the same system. This means daily entering of business critical information such as customer and prospect details, actual and forecasted sales, company documents, lead sources and any significant data relating to customer relationships.
With Reporter Studio, no high-level knowledge is needed to create reports, listings and cross tables on the database. Reporter Studio supports almost any combination of information from the SuperOffice CRM 5 database, presented as lists, cross tables or graphically in Microsoft Excel. This flexibility gives your company a unique opportunity to measure, individual or company performance, activity levels, customer profitability, return on investment in marketing and more.
SuperOffice CRM 5 Reporter Studio is an additional module to SuperOffice CRM 5 for Windows.
SuperOffice CRM 5 Outlook Mail Link - Seamless e-mail integration
The SuperOffice CRM 5 Outlook Mail Link will add new functions to the Outlook Inbox, making it able to work together with SuperOffice CRM 5 in a very efficient way. The SuperOffice CRM 5 Outlook Mail Link makes you able to perform basically the same CRM 5 related functions as in the SuperOffice CRM 5 standard inbox, but now directly by using the CRM 5-customized Outlook application. The Outlook Inbox will replace the SuperOffice CRM 5 Inbox. This is convenient for companies with an "Outlook-policy".
For certain categories of SuperOffice CRM 5 users, the kind of integration the Outlook Mail Link offers will provide a very convenient workflow connected to writing, reading and storing of e-mails.
SuperOffice CRM 4 Outlook Mail link is a module to SuperOffice CRM 5 for Windows and is bundled with the server application.
SuperOffice CRM 5 Intellisync - Direct access to vital information
Calendar Synchronization - SuperOffice CRM 5 Intellisync offers a two- way synchronization between calendar in SuperOffice CRM 5 and the calendar in Outlook or Notes. The SuperOffice CRM 5 Intellisync module will automatically track changes and additions in both calendaring systems (SuperOffice CRM 5 and Outlook/Notes), and provide you with two identical diaries. Just concentrate on using your SuperOffice CRM 5 diary and let the Calendar Link module automatically update Outlook or Notes. If anybody adds or changes your Outlook or Notes calendar, this new information will automatically be added to your SuperOffice CRM diary.
PDA Synchronization - Many mobile users have chosen the PDA as their preferred travel accessory. The CRM 5 Intellisync modules also offers a two way PDA synchronization with Palm handheld devices (including Handspring Visor), and Windows Powered Pocket PC/Windows CE devices. CRM 5 Intellisync ensures that you always have fast access to key information like your diary and vital contact information. Synchronisation takes place before leaving the office and again upon return. Now you have instant information while away and your colleagues have updated information when you are back.
SuperOffice CRM 5 Intellisync is an additional module to SuperOffice CRM 5 for Windows.
Read more... (Acrobat Document)
SuperOffice NetServer
SuperOffice has launched SuperOffice NetServer - a CRM Application Framework representing a quantum leap in SuperOffice server-based computing. SuperOffice NetServer is a server-based SDK, not an end-user application.
SuperOffice NetServer is built from the ground up based on Microsoft .NET technology and has received the Certified for Windows 2003 Server logo. The foundation on which we build our applications has to be reliable and productive. The SuperOffice software is 'built to last', designed for a large audience and has no tolerance for too frequent shifts in technology or architecture foundations. This is utterly important to us, as main focus in SuperOffice Product development has been, and will always be: the design of user-friendly software!
Why did we develop SuperOffice NetServer?
Below you will find the main reasons for introducing SuperOffice NetServer. In scenarios
- Server-based enhancements and customization of SuperOffice CRM 5.
- Server-based Integration with enterprise applications and systems.
- SuperOffice NetServer invites new user categories into the CRM concept.
- SuperOffice NetServer is an architecture and a platform on which we will build
Click here to read more about SuperOffice NetServer
SuperOffice CRM 5 Notes Link - Tight Notes integration
The SuperOffice CRM 5 Notes Mail Link will add new functions to the Notes Mail Inbox, making it able to work together with SuperOffice CRM 5 in a very efficient way. The SuperOffice CRM 5 Notes Mail Link makes you able to perform basically the same CRM 5 related functions as in the SuperOffice CRM 5 standard inbox, but now directly by using the CRM 5-customized Notes Mail application. The Notes Mail Inbox will replace the SuperOffice CRM 5 Inbox. This is convenient for companies with a 'Notes Mail Link policy'. In addition to providing a solid and user-friendly integration to Notes Mail, the CRM 5 Notes Mail Link can also be used to integrate data from Lotus Notes/Domino databases.
For certain categories of SuperOffice CRM 5 users, the kind of integration this Link offers will provide a very convenient workflow connected to writing, reading and storing of e-mails. By setting options, the user may decide, among other things which e-mails to be stored and when to be deleted. The scenarios below describe the main features and workflow when working with SuperOffice CRM 5 and the Notes Mail Link.
SuperOffice CRM 5 Travel - For short trips with the laptop
To be able to bring the database along to external meetings, or on a day or weekend trip, our solution is SuperOffice CRM 5 Travel. This solution enables the user to use SuperOffice CRM exactly the same way as one does while working in the office. You can create documents, log agreements, find the address and the phone number of your next customer, or track a letter written 5 months ago.
We made it as easy as it can be for the user. If you leave the office, simple choose 'Local Update' in the file menu. All relevant data is exchanged to the laptop and within a minute or two, SuperOffice CRM shuts down and is ready for use "on the road’. What a user can take along is dependent of the user’s rights in the database.
SuperOffice CRM 5 Travel is a part of standard SuperOffice CRM 5 for Windows.
SuperOffice CRM 5 Remote Travel - The extended stay with laptop
Some users have to work away from the office for days or even weeks on end, and some work from their home office. The standard travel option is not suitable in these cases as longer synchronisation times would be needed and there would be a greater risk of different people making changes to the same data. Besides, the users would lose the power that knowledge of the latest customer data gives them. If you are a user who is constantly on the road, then Remote Travel is the perfect solution.
SuperOffice CRM 5 Remote Travel is an additional module to SuperOffice CRM 5 for Windows.
SuperOffice CRM 5 Satellite - For the branch office
A single shared database sounds like a great idea, but what do you do when your operations are spread across different locations? SuperOffice Satellite allows the synchronisation of information across different locations. Now your branch offices stay in tune with the global scheme. SuperOffice Satellite allows the integration of other SuperOffice products. Travel users, both standard and Remote Travel, stay in touch with their branch office, while the branch office stays in synchronisation with their headquarters.
SuperOffice CRM 5 Satellite is an additional module to SuperOffice CRM 5 for Windows.
(See PDF above)
SuperOffice CRM 5 Area Management - Size and Security
Some organisations do not want the SuperOffice information to be visible to every user. On the other hand, their databases may be too large to be copied to a laptop. The Area Management function is designed to limit the information copied onto Travel or Satellite databases. Area Management works as a filter, so that each Travel user (or group of users) is given only the information he or she needs. This limits the size of the local databases and the amount of update traffic (Standard and Async). It also minimises the risk of information loss if the local database is stolen or lost.
SuperOffice CRM 5 Area Management is an additional module to SuperOffice CRM 5 for Windows (included when you purchase SuperOffice CRM 5 Satellite - see above).
SuperOffice CRM 5 Software Developer Kit - Develop add-on functionality
SDK is a simple and efficient utility for developing add-on module functionality for SuperOffice CRM 5. With SDK, applications can be integrated for use with SuperOffice CRM 5 using the well-documented Microsoft COM interface. SDK contains many concrete examples of how integration can be achieved and will enormously benefit our partners, suppliers and customers having in-house development expertise.
SuperOffice CRM 5 Software Developer Kit is an additional module to SuperOffice CRM 5 for Windows.
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